The XOSKIN Promise (our guarantee)

At XOSKIN we stand behind our products. If you are not 100% happy with your purchase, you may return it within 60 days of purchase for a refund. Please see our Return Policy for details.

Return Policy

If you are not happy with any of our products for any reason, we will gladly accept your returns within 60 days of your purchase date for a refund. You will be responsible for the cost of shipping for returns originating both inside and outside of the U.S.

Currently, we can only accept returns for products purchased on XOSKIN.US. For purchases made through a retail store, please return to the original place of purchase. Your refund of the original purchase price will be issued in the same form as the original payment. The original shipping and handling will not be refunded. Please allow up to 30 days to receive your refund from the time we receive your return.

Exchanges: If you would prefer another size or style, please call us for details on returning your item and placing a new order. We are happy to help you find the right product for your needs!

Please note: We cannot accept a return (even within 60 days of purchase) in certain situations, including, but not limited to:

• Products showing excessive wear and tear, or at the end of their intended lifespan.
• Items damaged by misuse, alterations, improper care or accidents.
• Items listed as final sale at the time of purchase.
• Instances of abuse of the XOSKIN Return Policy.